Returns & Exchanges
At ALDO Saudi Arabia, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn items within 14 days of the delivery date.
Initiate Your Return
Log in to your ALDO account, navigate to your order history, and select the items you wish to return to receive a return authorization.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the original invoice is included inside the box.
Schedule a Pickup
Our courier partner will contact you within 2-3 business days to collect the package from your registered shipping address at no additional cost.
Receive Your Refund
Once our quality assurance team inspects the returned items, your refund will be processed to your original payment method within 7 to 14 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing